Account Management
Account Management is the ability to maintain and develop relationships with existing clients, understanding their needs, and aligning sales strategies accordingly. It involves efficient communications, problem-solving, negotiation, and strategic planning to enhance client satisfaction and drive sales growth.
Level 1: Emerging
At an emerging level, you are beginning to develop foundational sales strategies for managing client accounts. You are learning to build client relationships, understanding their needs and delivering appropriate solutions.
Level 2: Proficient
At a proficient level you are able to effectively nurture and grow existing accounts, maximizing sales opportunities through strong relationships and strategic account management techniques within the sales process.
Level 3: Advanced
At an advanced level, you are adept at fostering long-term relationships with key accounts, driving revenue growth through strategic account planning, and identifying opportunities for upselling and cross-selling within the sales process.
