Digital access

Digital access is the capability of individuals to access and use digital technologies and resources to achieve business objectives. It involves ensuring that individuals have the necessary access to digital tools and resources to perform their job functions effectively and efficiently. Digital access also includes ensuring that individuals have the necessary digital skills and knowledge to use digital technologies and resources effectively.

Beginner competence definition

Beginner-level individuals can perform basic tasks such as understanding the digital tools and resources required for their job functions, and accessing and using basic digital tools and resources such as email and collaboration software. They have a basic understanding of digital security and privacy issues.

Intermediate competence definition

Intermediate-level individuals have a deeper understanding of the digital tools and resources required for their job functions. They’re able to access and use more advanced digital tools and resources such as project management and automation software, and have a basic understanding of programming and coding. They can also identify and troubleshoot common digital issues and have a basic understanding of digital marketing and social media management.

Advanced competence definition

Advanced-level professionals have an expert-level understanding of the digital tools and resources required for their job functions. They can access and use complex digital tools and resources such as data analytics and automation software, and have a deep understanding of programming and coding. They can also identify and troubleshoot complex digital issues and have a deep understanding of digital security and privacy issues. Additionally, they’re able to train and mentor others in the use of digital tools and resources, and develop and implement digital access policies and practices that ensure individuals have the necessary access and skills to use digital technologies and resources effectively.