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Content Strategy

Content Strategy is the planning, development and management of informative, engaging marketing content. It involves understanding target audience needs, and leveraging insights to create relevant, impactful messaging. This capability not only enhances brand visibility, but also fosters customer loyalty and drives business objectives.

Level 1: Emerging

At a foundational level you are able to follow set guidelines to help create and organize basic marketing content. You recognize the importance of tailoring messages to different audiences and seek guidance to ensure content meets business needs. Your work supports the team in building a consistent and engaging brand presence.

Level 2: Proficient

At a developing level you are starting to plan and create marketing content that connects to clear campaign goals and basic audience needs. You follow existing content strategies and contribute ideas for improvement. Your work helps build brand awareness and supports the team in reaching early marketing objectives.

Level 3: Advanced

At a proficient level you are able to develop and manage content plans that align with marketing goals and meet the needs of your target audience. You use research and insights to shape messaging, ensuring content is clear, relevant, and effective across multiple channels. Your work strengthens brand presence and supports measurable business outcomes.

Where is this capability used?