Disaster Recovery Support
Disaster Recovery Support is the ability to plan, implement, and manage processes to respond effectively during an IT system crisis. Requires knowledge of key IT systems, backup protocols, and data restoration procedures. This capability ensures continuity of critical IT operations, minimizing the impact of potential disruptions.
Level 1: Emerging
At a foundational level you are able to follow set procedures to support disaster recovery activities under supervision. You help with simple tasks, such as checking system backups or assisting with basic data restoration, to maintain IT operations during disruptions. Your work ensures that essential steps are not missed, supporting the reliability of IT systems in a crisis.
Level 2: Proficient
At a developing level you are following standard disaster recovery processes with close guidance and use established backup and restoration tools to assist with system recovery. You can identify common risks and play a supporting role during IT incidents. Your actions help maintain continuity and reduce downtime, but you rely on more experienced colleagues for complex decision-making.
Level 3: Advanced
At a proficient level you are able to coordinate disaster recovery activities during IT crises, using established protocols to restore systems and data efficiently. You can independently follow recovery plans, troubleshoot issues, and guide others through recovery steps. Your actions help ensure minimal disruption and support ongoing business operations.
