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Service

Service is the demonstration of core organizational values through actions that prioritise needs of others, uphold professional standards, and actively contribute to the success of the organization and its stakeholders. It indicates a dedication towards creating positive experiences for clients, colleagues, and the broader community.

Level 1: Emerging

At an emerging level, you are starting to grasp the principles of service that align with the organizational values. You demonstrate basic understanding and execution in delivering services guided by these values.

Level 2: Proficient

At a proficient level you are able to consistently demonstrate values of service, actively seeking ways to support others and enhance their experience within the organization.

Level 3: Advanced

At an advanced level you are consistently embodying the organization's values in every interaction, ensuring that service is delivered with integrity, respect, and a genuine commitment to excellence.

Where is this capability used?