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Emotional Intelligence Development

Emotional Intelligence Development is the systematic enhancement of one's ability to understand, use, and manage emotions in a productive manner, applicable to both personal and team situations. It focuses on learning strategies for better interpersonal communication, decision-making, and relationship management within the workplace.

Level 1: Emerging

At an emerging level, you are beginning to understand and manage your emotions and those of others, while recognizing their impact on learning and developmental processes in the organization.

Level 2: Proficient

At a proficient level, you are able to effectively apply emotional intelligence concepts in various learning and development initiatives, demonstrating empathy, self-awareness, and relationship management skills in a professional setting.

Level 3: Advanced

At an advanced level you are able to demonstrate a high level of emotional intelligence development, effectively managing your own emotions and influencing the emotions of others within a learning and development context.

Where is this capability used?