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Closing Techniques

Closing Techniques is the ability to guide a sales conversation towards a finalized agreement, effectively securing a purchase. This skill involves the strategic use of persuasive pitches, overcoming objections, and creating a sense of urgency, whilst consistently maintaining ethical sales standards and customer satisfaction.

Level 1: Emerging

At an emerging level, you are familiar with basic closing techniques. You're able to identify opportunities and apply learned strategies to secure sales, though support and guidance are often required.

Level 2: Proficient

At a proficient level you are skilled at using a variety of closing techniques, such as trial closes, assumptive closes, and summarizing benefits to confidently secure sales in a timely manner.

Level 3: Advanced

At an advanced level, you are a master at employing various closing techniques in sales, such as assumptive close, alternative choice close, or urgency close, with finesse and effectiveness.

Where is this capability used?