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Feedback delivery

Feedback delivery is the ability to effectively communicate performance reviews, constructive criticism, and appreciation to employees. This includes actively listening, conveying clear expectations, highlighting improvement areas, and recognising achievements, enabling their ongoing development and growth within the organization.

Level 1: Emerging

At an emerging level you are beginning to effectively deliver constructive feedback. You demonstrate understanding of the feedback process, are respectful, honest, and mindful of managing employees' emotions.

Level 2: Proficient

At a proficient level you are able to deliver constructive feedback effectively, fostering growth and development within your team. You provide specific examples and actionable steps for improvement.

Level 3: Advanced

At an advanced level you are adept at delivering constructive feedback with empathy, insight, and clear communication, inspiring growth and development in individuals, teams, and the organization as a whole.

Where is this capability used?