Diplomacy
Diplomacy is the ability to manage situations tactfully and effectively, respecting the feelings and perspectives of others. This involves clear communication, conflict resolution, and fostering positive relationships, distinctively promoting a harmonious and collaborative work environment.
Level 1: Emerging
At an emerging level, you are learning to handle sensitive situations tactfully. You're beginning to develop respectful, open communications, and gently influence others in potentially contentious environments.
Level 2: Proficient
At a proficient level you are skilled at navigating complex interpersonal dynamics, resolving conflicts, and building consensus. You demonstrate tact, discretion, and empathy in all interactions within the organization.
Level 3: Advanced
At an advanced level you are adept at navigating complex interpersonal dynamics with finesse, tact, and grace, achieving positive outcomes even in the most challenging and sensitive situations.