Tactfulness
Tactfulness is the ability to communicate in a sensitive, considerate manner, demonstrating respect and empathy towards others. This specialized behavioral skill involves effective handling of difficult conversations, preserving relationships, ensuring a positive environment, and facilitating constructive conflict resolution, without compromising the honesty or integrity of communication.
Level 1: Emerging
At an emerging level, you are developing your sensitivity to handle difficult or delicate interpersonal situations carefully. You begin to appreciate the importance of maintaining respectful, positive relations.
Level 2: Proficient
At a proficient level, you are able to demonstrate tactfulness in your behaviors by effectively navigating sensitive situations and communicating respectfully and diplomatically with others, fostering positive relationships and avoiding conflicts.
Level 3: Advanced
At an advanced level, you are able to navigate sensitive situations with grace and diplomacy, demonstrating exceptional tact in your interactions with others in the workplace.
