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Amiability

Amiability is the propensity to display pleasant, agreeable, and congenial behaviors, advancing positive interpersonal relationships. It involves demonstrating respect, kindness, and empathy, contributing to a supportive, collaborative work environment. The ability to resolve disputes amicably and maintain harmony is integral to this capability.

Level 1: Emerging

At an emerging level, you are beginning to display friendliness and approachability in your interactions. You are starting to show a respectful, positive demeanor towards colleagues consistently.

Level 2: Proficient

At a proficient level you are consistently displaying warmth, friendliness, and empathy towards others in your interactions, fostering positive relationships and creating a harmonious working environment within the organization.

Level 3: Advanced

At an advanced level, you are able to consistently demonstrate genuine kindness, empathy, and respect towards others in all interactions, fostering positive relationships and creating a supportive work environment.

Where is this capability used?