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Leadership Development

Interpersonal Sensitivity

Interpersonal Sensitivity is the aptitude to accurately perceive and respond to the feelings, thoughts, and behavior of others, fostering positive relations through empathy. It involves active listening and expressing oneself effectively and respectfully, thereby building trustful relationships across diverse teams or stakeholders.

Level 1: Emerging

At an emerging level, you are beginning to comprehend others’ emotions and reactions. You're building rapport, practicing empathy and demonstrating a basic understanding of different perspectives and emotions.

Level 2: Proficient

At a proficient level, you are skilled in understanding and effectively navigating social dynamics, demonstrating empathy, active listening, and adapting communication styles to build strong relationships and resolve conflicts.

Level 3: Advanced

At an advanced level, you are highly attuned to others' emotions and reactions, adept at navigating complex interpersonal dynamics with empathy, tact, and insight, fostering strong relationships and effective collaboration.

Value Creation

Value Creation is the ability to generate economic, social, or strategic value from resources, both tangible and intangible. It requires leaders to identify opportunities, share vision, support innovation, and strategize effectively to enhance organizational performance, competitiveness, and sustainability.

Level 1: Emerging

At an emerging level, you are beginning to understand how to contribute to value creation. You're starting to identify and act upon opportunities to create and increase organizational value.

Level 2: Proficient

At a proficient level, you are able to effectively identify opportunities to create value, develop innovative solutions, and deliver tangible results that positively impact the organization's overall success.

Level 3: Advanced

At an advanced level you are able to consistently generate innovative ideas, execute strategies to drive revenue and increase shareholder value, and demonstrate a deep understanding of market dynamics.

Authenticity

Authenticity is the ability to remain true to your values, beliefs, and character in all situations, foster trust, and demonstrate consistency between your words and actions. It implies honesty, transparency, and a genuine understanding and respect for others and oneself, contributing to effective and meaningful leadership.

Level 1: Emerging

At an emerging level, you are beginning to openly share personal beliefs and perspectives, achieving a healthy balance between diplomacy and expressing your unique and genuine self.

Level 2: Proficient

At a proficient level you are able to consistently demonstrate genuine sincerity, transparency, and honesty in your interactions and decision-making, inspiring trust and respect from those around you.

Level 3: Advanced

At an advanced level you are deeply self-aware, consistently true to your values, transparent in your actions, and inspire trust and loyalty in others through your genuine leadership style.

Performance Motivation

Performance Motivation is the ability to inspire and drive others towards achieving organizational goals. This includes setting high standards, encouraging continuous improvement, effectively rewarding achievements and fostering a positive work environment conducive to ambitious performance.

Level 1: Emerging

At an emerging level, you are beginning to encourage team performance through setting realistic, challenging goals, cultivating desire to achieve, and recognizing positive contributions.

Level 2: Proficient

At a proficient level, you are able to consistently motivate yourself and others to achieve high levels of performance, setting challenging goals and providing support to enhance individual and team productivity.

Level 3: Advanced

At an advanced level you are able to inspire and empower others to consistently perform at their best, setting high standards and creating a culture of continuous improvement and achievement.

Results Orientation

Results Orientation is a leadership capability demonstrating a strong commitment to achieving predetermined goals. It involves being driven by success, displaying persistence in overcoming obstacles, and exhibiting consistent performance with diligence, tenacity, and an unwavering focus on measurable outcomes.

Level 1: Emerging

At an emerging level, you are beginning to focus on achieving goals. You exhibit initial understanding of linking daily tasks to outcomes and effectively prioritizing activities to meet objectives.

Level 2: Proficient

At a proficient level you are able to consistently set and achieve challenging goals, maintain focus on outcomes, and demonstrate a strong drive to meet targets and deliver results effectively.

Level 3: Advanced

At an advanced level, you are consistently focused on achieving goals and delivering high-quality results. You are proactive, innovative, and resilient in overcoming obstacles to ensure success.

Technological Proficiency

Technological Proficiency is the ability to effectively utilise, adapt to, and leverage technology tools and digital systems in the workplace. It encompasses understanding the technical landscape, actively learning about emerging technologies and integrating tech-based solutions for improved productivity and innovation.

Level 1: Emerging

At an emerging level, you are beginning to familiarize yourself with current technologies relevant to your role, demonstrating a basic understanding and ability to perform the necessary technical tasks.

Level 2: Proficient

At a proficient level, you are able to effectively utilize technology tools and platforms to enhance your leadership capabilities, streamline processes, and communicate efficiently with team members.

Level 3: Advanced

At an advanced level you are proficient in leveraging technology to drive strategic initiatives, leading digital transformation, and effectively integrating cutting-edge tools to enhance team collaboration and innovation.

Emotional Stability

Emotional Stability is the ability to maintain a consistent, balanced psychological state, even in difficult situations or times of stress. It involves managing emotions, demonstrating resilience in adversity, and consistently providing calm, steady leadership regardless of external pressures or challenges.

Level 1: Emerging

At an emerging level, you are beginning to display resilience, maintaining composure and focus under stress. You're starting to illustrate balanced reactions, learning not to let emotions drive decisions.

Level 2: Proficient

At a proficient level you are able to maintain a sense of calm and composure in challenging situations, effectively managing your emotions to make rational decisions and lead others with stability.

Level 3: Advanced

At an advanced level, you are able to maintain emotional stability in high-pressure situations, navigate conflict with composure, and demonstrate resilience in the face of adversity.

Professional Expertise

Professional Expertise is the mastery of advanced skills, knowledge, and abilities in one's specific field, underpinned by ongoing learning and development. It displays excellence in role execution, the implementation of best practices, and the demonstration of high ethical standards, resulting in the maximization of work output and productivity.

Level 1: Emerging

At an emerging level, you are developing your professional expertise by expanding your knowledge base, mastering key concepts, and honing your skills through continuous learning and practical experiences.

Level 2: Proficient

At a proficient level you are able to consistently demonstrate deep knowledge, skills, and experience within your professional field. You are seen as a trusted expert by your colleagues and peers.

Level 3: Advanced

At an advanced level you are recognized as an expert in your field, consistently demonstrating exceptional knowledge, skills, and abilities that set you apart as a top professional in your industry.

Market Insight

Market Insight is the ability to comprehend and apply knowledge of economic trends, customer needs, competitive landscape and industry dynamics, to make strategic business decisions. It involves understanding market drivers, identifying opportunities, and anticipating challenges, crucial for organizational sustainability and growth.

Level 1: Emerging

At an emerging level, you are beginning to understand market trends and industry dynamics. You are focusing on enhancing your knowledge and applying basic principles of market insight.

Level 2: Proficient

At a proficient level you are able to gather and analyze data to understand market trends, competition, and customer needs, allowing you to make informed decisions and develop strategic plans effectively.

Level 3: Advanced

At an advanced level, you are able to deeply analyze market trends, anticipate future industry shifts, and develop innovative strategies that set your organization apart in the competitive landscape.

Tactical Agility

Tactical Agility is the ability to adapt, pivot and realign strategies swiftly and assuredly in response to evolving situational dynamics. It involves comprehending situations quickly, making decisions proactively, and executing actions efficiently. This capability drives organizational resilience and success in an unpredictable business environment.

Level 1: Emerging

At an emerging level, you are beginning to adapt your approaches in response to changing circumstances. You can identify potential problems and opportunities, however actioning improvements is a developing skill.

Level 2: Proficient

At a proficient level you are able to quickly adapt to changing circumstances, make decisions under pressure, and adjust your approach to achieve desired outcomes in a dynamic environment.

Level 3: Advanced

At an advanced level, you are able to quickly adapt to changing situations, think strategically, execute plans effectively, and lead with agility to navigate complex challenges with confidence and precision.

Capabilities