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Assertiveness

Assertiveness is the capacity to express one's beliefs, values or opinions in a confident and respectful manner, respecting and understanding the values and perspectives of others. It involves upholding one's personal and organizational values while managing conflicts and maintaining positive relationships.

Level 1: Emerging

At an emerging level, you are developing the ability to express your views respectfully. You show initial understanding for standing up for the values of the organization, yet with some guidance.

Level 2: Proficient

At a proficient level, you are able to confidently express your values, beliefs, and opinions while also respecting the values and perspectives of others in a respectful and assertive manner.

Level 3: Advanced

At an advanced level, you are able to confidently and respectfully communicate your values, beliefs, and boundaries, while also actively advocating for what is important to you within the organization.

Where is this capability used?