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Assurance

Assurance is the confidence and poise displayed by an individual in their own abilities and decisions. It involves expressing oneself assertively, demonstrating a positive attitude, instilling trust, and ensuring others of their competence and reliability in carrying out tasks and responsibilities efficiently.

Level 1: Emerging

At an emerging level, you are beginning to demonstrate confidence and reliability in your tasks. You seek assurance in your decision-making process and are developing trustworthiness in your actions.

Level 2: Proficient

At a proficient level you are able to consistently provide assurance to others through clear communication, attention to detail, and a proactive approach to addressing concerns within the organization.

Level 3: Advanced

At an advanced level you are able to consistently demonstrate a high level of assurance in your behaviors, inspiring trust and confidence in others through your actions and decisions.

Where is this capability used?