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Attentiveness

Attentiveness is the demonstrated ability to show sincere interest in others and their ideas, actively listen without distractions, notice and interpret both verbal and non-verbal cues, and remain alert and focused in all environments. It highlights respect, empathy, and the capacity to respond effectively to all interactions.

Level 1: Emerging

At an emerging level, you are beginning to display attentiveness by actively listening, showing interest in colleagues' insights, and ensuring understanding by confirming and summarizing key points during interactions.

Level 2: Proficient

At a proficient level you are consistently attentive, actively listening and observing, demonstrating a high level of focus and awareness in all interactions and tasks within the Behaviors framework.

Level 3: Advanced

At an advanced level you are highly skilled in actively listening to others, demonstrating deep empathy, and showing genuine interest in their perspectives, fostering strong connections and relationships within the organization.

Where is this capability used?