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B2C Sales Skills

B2C Sales Skills is the ability to effectively market and sell products or services directly to individual consumers, utilizing techniques such as relationship building, consumer behavior understanding, strategic negotiation, and persuasive communication, essential for success in a competitive sales environment.

Level 1: Emerging

At an emerging level, you are capable of initiating contact with potential customers, but still require guidance in understanding consumer behavior, closing deals, and meeting sales targets consistently.

Level 2: Proficient

At a proficient level you are skilled in effectively selling products or services directly to individual consumers (B2C) through building relationships, uncovering needs, and closing sales to meet targets.

Level 3: Advanced

At an advanced level, you are adept at building relationships with individual customers, tailoring sales pitches to their needs, and effectively closing deals in a B2C sales environment.

Where is this capability used?