Benchmarking
Benchmarking is the systematic process of comparing and measuring an organization's Quality Assurance capabilities against recognized industry standards. It serves to identify areas requiring improvement, promote superior practices, and support decision-making to enhance overall operational effectiveness and product quality.
Level 1: Emerging
At an emerging level, you are familiarizing yourself with benchmarking concepts in Quality Assurance, learning best practices, competently gathering information, and beginning to compare outcomes against set standards.
Level 2: Proficient
At a proficient level you are able to effectively utilize benchmarking tools and techniques to compare and analyze processes, identify best practices, and drive continuous improvement within the Quality Assurance framework.
Level 3: Advanced
At an advanced level, you are able to effectively implement benchmarking techniques to identify best practices and drive continuous improvement in quality assurance processes within the organization.
