Client Advocacy
Client Advocacy is the ability to champion the needs and interests of clients within the organization. It encapsulates understanding client requirements, communicating them effectively to internal teams and ensuring clients' goals are prioritized in decision-making processes related to Account Management.
Level 1: Emerging
At an emerging level, you are developing relationships with clients, prioritizing their needs, and starting to effectively communicate their viewpoints within the organization pertaining to account management.
Level 2: Proficient
At a proficient level you are able to effectively advocate for clients within the organization, ensuring their needs are met and their expectations are exceeded in the account management process.
Level 3: Advanced
At an advanced level you are a strong advocate for your clients, continuously seeking ways to exceed their expectations and build long-lasting relationships that drive mutual success in account management.
