Composure
Composure is the ability to maintain emotional control and stability, demonstrating calmness, patience and resilience particularly in challenging situations. It upholds an organization's values by instilling confidence, encouraging logical decision-making and promoting a harmonious working environment, irrespective of external pressures.
Level 1: Emerging
At an emerging level, you are beginning to demonstrate calmness and self-control under stress, practicing patience while upholding organizational values in your decisions and actions. You sustain this decorum during challenging situations.
Level 2: Proficient
At a proficient level you are able to maintain composure in challenging situations, demonstrating strong values of resilience, self-control, and emotional intelligence in upholding organizational values and ethics.
Level 3: Advanced
At an advanced level, you are able to maintain a calm and composed demeanor in challenging situations, consistently demonstrating your commitment to upholding the organization's values of integrity and respect.
