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Conflict Resolution in Diverse Environments

Conflict Resolution in Diverse Environments is the skill of effectively addressing, mediating, and resolving disagreements or clashes within multiracial, multicultural, and multifarious workplace settings, keeping fairness, impartiality, and respect for diversity and inclusion at the forefront.

Level 1: Emerging

At an emerging level, you are learning to navigate and reconcile conflicts within diverse environments, focusing on promoting respect and fairness to foster equity and inclusion.

Level 2: Proficient

At a proficient level, you are able to effectively navigate and resolve conflicts in diverse environments by actively listening, understanding multiple perspectives, and promoting inclusivity and equity in the resolution process.

Level 3: Advanced

At an advanced level, you are adept at navigating complex conflicts in diverse environments, promoting understanding, empathy, and inclusive solutions that uphold equity and respect for all individuals involved.

Where is this capability used?