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Conflict Resolution Training

Conflict Resolution Training is a learning and development-focused program designed to equip employees with critical skills and strategies for effective management and resolution of disputes, fostering amicable work relationships, enhancing productivity, and improving overall workplace harmony.

Level 1: Emerging

At an emerging level, you are beginning to learn about conflict resolution techniques. With guidance, you can identify potential disputes in the learning and development environment and formulate simple resolution strategies.

Level 2: Proficient

At a proficient level, you are able to design and deliver Conflict Resolution Training programs that effectively address organizational and individual needs, fostering a culture of communication and collaboration within the workplace.

Level 3: Advanced

At an advanced level you are able to design and deliver Conflict Resolution Training programs that have a significant impact on organizational culture and employee performance in the Learning and Development field.

Where is this capability used?