Consumer Law
Consumer Law is the field of legal practice that principally deals with laws that concern transactions between individuals and businesses, primarily for goods and services. Expertise in this capability includes understanding rights and remedies of consumers, obligations of businesses, and dispute resolution processes.
Level 1: Emerging
At an emerging level you are beginning to understand consumer law. You are learning legal principles, primarily focusing on consumer protection rights, regulations, and disputes resolution methodologies within your organization.
Level 2: Proficient
At a proficient level you are able to effectively apply knowledge of consumer laws to protect the rights and interests of customers, providing accurate legal advice and resolving disputes in compliance with regulations.
Level 3: Advanced
At an advanced level, you are able to thoroughly analyze and interpret complex legal matters related to consumer law, providing strategic advice and innovative solutions to protect consumer rights effectively.
