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Cross-Platform Content Personalization

Cross-Platform Content Personalization is the strategic ability to leverage technology and data to provide tailored, cohesive and individualised content to each consumer across various digital platforms, enhancing customer journey and boosting engagement rates in marketing efforts.

Level 1: Emerging

At an emerging level, you are beginning to understand the basics of creating personalized content for various platforms, adapting your approach to the distinct needs and expectations of each platform's audience.

Level 2: Proficient

At a proficient level, you are able to effectively personalize content across multiple platforms to target specific audience segments, ensuring a cohesive and engaging marketing strategy that resonates with customers.

Level 3: Advanced

At an advanced level you are adept at tailoring content for various platforms, utilizing data-driven insights to create personalized marketing strategies that resonate with target audiences across multiple channels.

Where is this capability used?