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E-commerce Skills

E-commerce Skills refer to the capability to effectively navigate and utilise various online platforms for buying and selling products or services. This involves understanding digital marketing, customer service, payments, logistics management, and data privacy associated with online sales and purchases.

Level 1: Emerging

At an emerging level, you are beginning to understand the concepts of E-commerce. You can identify and use basic electronic purchasing tools and platforms, with some support and guidance.

Level 2: Proficient

At a proficient level, you are able to effectively navigate and utilize e-commerce platforms to make purchases, manage orders, and engage in online transactions with confidence and understanding.

Level 3: Advanced

At an advanced level you are adept at utilizing e-commerce platforms, analyzing customer behavior, optimizing online sales strategies, and integrating digital marketing techniques to drive revenue growth for the organization.

Where is this capability used?