Gap Analysis
Gap Analysis is the process of comparing actual performance or results with what was expected or planned within a business context. It encompasses the skills of identifying, documenting, and evaluating mismatches between the current state and desired future state. This ability subsequently facilitates informed decision-making, enabling targeted business improvements.
Level 1: Emerging
At a foundational level you are able to recognize basic differences between where the business is now and where it wants to be. You gather straightforward information and assist in documenting simple gaps under close guidance. Your work provides early insights that help your team begin to plan business improvements.
Level 2: Proficient
At a developing level you are able to identify basic gaps between current and desired business states with guidance from others. You document these differences clearly and begin to consider their impact on business outcomes. Your work supports more experienced analysts in scoping improvement opportunities and shaping recommendations.
Level 3: Advanced
At a proficient level you are able to independently identify and document gaps between current and target business states, using structured analysis techniques. You apply your findings to support clear recommendations and practical action plans. Your work helps your team make informed decisions, leading to noticeable and measurable business improvements.
