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Helpfulness

Helpfulness is the proactive inclination to assist others, providing support or information to aid in their tasks or challenges. It involves excellent communication, empathy, and problem-solving skills to understand needs and take appropriate action. This behavior fosters teamwork, drives collaboration, and enhances organizational cohesion.

Level 1: Emerging

At an emerging level you are discovering the ways to assist others. You start showing interest in others' needs, trying to offer help when possible, even if limited and guided.

Level 2: Proficient

At a proficient level you are consistently helpful and supportive towards others in achieving their goals and resolving issues, demonstrating a strong understanding of teamwork and collaboration within the organization.

Level 3: Advanced

At an advanced level you are consistently demonstrating exceptional support and assistance to your colleagues, going above and beyond to ensure their success and well-being within the organization.

Where is this capability used?