Human Factors in Quality Assurance
Human Factors in Quality Assurance is the application of knowledge about human capabilities, limitations, characteristics, and behaviors to the design, operation, and management of quality systems, aiming to optimize system performance and prevent system failure or defects, thereby improving overall quality outcomes.'
Level 1: Emerging
At an emerging level, you are beginning to understand the importance of human factors in maintaining quality assurance, focusing mostly on basic principles, while developing more complex knowledge and skills.
Level 2: Proficient
At a proficient level, you are able to effectively apply human factors principles to enhance quality assurance processes, ensuring that human error is minimized and performance is optimized within the organization.
Level 3: Advanced
At an advanced level you are able to integrate human factors principles seamlessly into every aspect of quality assurance, ensuring optimal performance, safety, and efficiency within the organization.
