Listening Actively
Listening Actively is the practice of consciously engaging in conversation by focusing on the speaker, interpreting their messages accurately, demonstrating understanding through responsive cues, and refraining from interrupting. It requires an open mind, patience, and empathetic mindset to effectively comprehend the content and context.
Level 1: Emerging
At an emerging level, you are beginning to fully engage in conversations by avoiding interruptions, maintaining eye contact and showing interest in the speaker's perspective. Mastery requires dedicated practice.
Level 2: Proficient
At a proficient level you are actively engaged in listening to others, demonstrating empathy and understanding their perspectives. You ask clarifying questions and provide thoughtful responses, building strong connections.
Level 3: Advanced
At an advanced level, you are able to demonstrate exceptional active listening skills by fully engaging in conversations, asking thoughtful questions, and providing insightful feedback to support positive behaviors within the organization.
