Problem Solving
Problem Solving is the capacity to identify, analyze, and resolve challenges that hinder the achievement of account management goals. It involves critical thinking, decision making, and implementing effective solution strategies to maintain customer satisfaction and overall business performance.
Level 1: Emerging
At an emerging level, you are learning to identify and analyze problems related to account management, and developing basic strategies to address these issues effectively and efficiently.
Level 2: Proficient
At a proficient level you are able to analyze complex issues within account management, identify root causes of problems, and develop effective solutions to ensure client satisfaction and meet business objectives.
Level 3: Advanced
At an advanced level, you are able to proactively identify complex issues in account management, devise innovative solutions, and implement strategies effectively to drive long-term client success and achieve organizational objectives.
