Problem-solving
Problem-solving is the ability to identify, analyze and successfully resolve issues within a team. This includes fostering open communication, encouraging brainstorming, supporting collaborative decision-making and implementing effective solutions. It also entails mediating conflicts and optimising procedures for better people management within an organization.
Level 1: Emerging
At an emerging level, you are starting to tackle conflicts and issues within your team. You're beginning to utilise basic problem-solving methods to address people management challenges.
Level 2: Proficient
At a proficient level you are able to effectively identify and address interpersonal conflicts, make sound decisions, and implement creative solutions to effectively manage people-related challenges within the organization.
Level 3: Advanced
At an advanced level you are adept at identifying complex people management problems, analyzing root causes, developing innovative solutions, and implementing strategies to address challenges effectively and proactively.
