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Problem Solving in Teams

"Problem Solving in Teams is an essential capability for Emerging Leaders that focuses on collaboratively navigating complex workplace issues. It involves knowledge of effective team dynamics and the ability to apply solution-focused strategies. This enhances team cohesion, leading to robust problem resolutions, boosting productivity and fostering innovation.

Level 1: Emerging

At a foundational level you are beginning to take part in team-based problem solving, contributing ideas and listening to others' perspectives. You help your team explore options and work towards solutions, even if you are not leading the process. Your willingness to participate supports stronger teamwork and helps build trust among colleagues.

Level 2: Proficient

At a developing level you are beginning to take part in team-based problem solving by sharing your ideas and supporting group discussions. You ask questions to clarify issues and help the team consider different solutions. This approach helps you build confidence, while contributing to stronger group decisions and learning from others’ experiences.

Level 3: Advanced

At a proficient level you are able to guide your team through complex problems by encouraging open discussion and weighing up different viewpoints. You confidently apply structured approaches to find solutions together, even when there is disagreement. Your actions help your team build trust and deliver stronger outcomes.

Where is this capability used?