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Process Mapping

Process Mapping is a systematic technique in Quality Assurance that visually displays the sequential steps involved in a process, identifying areas for improvement and inefficiencies. It's instrumental in eliminating waste, reducing variations and ensuring the product consistently meets predefined quality parameters.

Level 1: Emerging

At an emerging level, you are learning to identify and document processes, check for Quality Assurance standards, and seek opportunities for process improvement in a supportive environment.

Level 2: Proficient

At a proficient level you are able to create detailed process maps that accurately capture the flow of work, identify areas for improvement, and ensure alignment with quality assurance standards.

Level 3: Advanced

At an advanced level, you are able to create detailed process maps that identify bottlenecks, inefficiencies, and opportunities for improvement within the Quality Assurance framework of the organization.

Where is this capability used?