Quality Assurance
Quality Assurance is the systematic evaluation and control of product development processes, ensuring the product's consistency, reliability, and adherence to operational criteria. This involves identifying, preventing, and correcting both potential and actual product defects, thus maximizing customer satisfaction and promoting organizational advancement.
Level 1: Emerging
At an emerging level, you are beginning to manage product quality through setting standards, tracking metrics, identifying deviations, and finding solutions to maintain product quality and customer satisfaction.
Level 2: Proficient
At a proficient level you are able to implement and oversee quality assurance processes within the product management lifecycle, ensuring products meet standards and exceed customer expectations.
Level 3: Advanced
At an advanced level you are able to develop and implement comprehensive quality assurance strategies to ensure the highest level of product quality throughout the product management lifecycle.
