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Quality management

Quality management is the ability to enhance team efficiency and output through effective supervision, robust process establishment, continuous improvement approaches, and instilling quality consciousness. It includes aligning people to organizational standards and expectations, fostering a culture of excellence and facilitating ongoing development.

Level 1: Emerging

At an emerging level you are beginning to familiarize yourself with quality management techniques. You're starting to apply them in supervising team members to ensure the delivery of high-quality work.

Level 2: Proficient

At a proficient level you are able to effectively implement quality management strategies that prioritize the well-being and development of your team members, resulting in improved employee satisfaction and productivity.

Level 3: Advanced

At an advanced level, you are adept at integrating quality management principles with people management strategies to ensure high performance, continuous improvement, and a culture of excellence within the organization.

Where is this capability used?