Root Cause Analysis
Root Cause Analysis is the systematic process of identifying, evaluating and rectifying the underlying issues that impact an organization's ability to maintain quality assurance. Creating long-term solutions, it prevents repetitive issues and fosters continuous product or service quality improvement.
Level 1: Emerging
At an emerging level, you are beginning to understand Root Cause Analysis within Quality Assurance. You can conduct simple analyzes with guidance and accurately identify common causes of quality issues.
Level 2: Proficient
At a proficient level, you are able to effectively conduct root cause analysis within a Quality Assurance framework to identify underlying issues and implement lasting solutions to prevent recurrence.
Level 3: Advanced
At an advanced level, you are proficient in identifying underlying issues that lead to quality defects, using sophisticated techniques and tools to conduct thorough root cause analysis within quality assurance processes.
