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Sensitivity

Sensitivity is the ability to perceive, acknowledge and respect others' feelings, values, and perspectives within the organization. It involves demonstrating empathy and understanding, encouraging diversity and inclusion while promoting a respectful workplace culture aligned to the organization's values.

Level 1: Emerging

At an emerging level, you are starting to realise the importance of acknowledging and respecting others' values. You are beginning to consider how these values may influence interactions and decisions.

Level 2: Proficient

At a proficient level, you are able to demonstrate sensitivity by respecting diverse perspectives, valuing differences, and fostering an inclusive environment that honors the values of all individuals within the organization.

Level 3: Advanced

At an advanced level, you are highly attuned to the values of others, demonstrating deep empathy, respect, and understanding in all interactions. Your sensitivity fosters a culture of inclusivity and respect.

Where is this capability used?