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Solution Development

Solution Development is the aptitude to identify, design, and implement effective strategies that address customer needs. In Account Management, it involves understanding client's business challenges and translating them into unique, value-adding solutions to grow and sustain the relationship.

Level 1: Emerging

At an emerging level, you are able to identify basic account management issues and can start to develop simple solutions under guidance and supervision. You're learning to adapt to client needs.

Level 2: Proficient

At a proficient level you are able to effectively identify and develop tailored solutions to meet the unique needs and challenges of clients, enhancing the overall account management process.

Level 3: Advanced

At an advanced level you are able to effectively develop tailored solutions for your clients' needs, integrating various products and services to deliver comprehensive account management strategies and exceed client expectations.

Where is this capability used?