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Sustainable Account Management Practices

Sustainable Account Management Practices is the skillset to manage customer relationships strategically and ethically over time, focusing on long-term profitability and customer satisfaction. This involves practices such as resource optimization, risk management, continuous learning, and fostering mutual growth through suitable account strategies.

Level 1: Emerging

At an emerging level, you are beginning to implement sustainable strategies in account management. You are recognizing the value of long-term customer relationships and actively applying ethical practices.

Level 2: Proficient

At a proficient level you are able to effectively implement strategies for sustainable account management practices, ensuring long-term relationships with clients and maximizing profitability while minimizing environmental impact.

Level 3: Advanced

At an advanced level you are able to consistently implement sustainable account management practices, integrating environmental and social considerations into strategic decision-making and fostering long-term partnerships with clients for mutual benefit.

Where is this capability used?