Technical Literacy
Technical Literacy is the ability of a Frontline Worker to understand, utilise, and adapt to various technological tools, digital systems and machinery involved in their roles. It includes comprehension of technical protocols, troubleshooting basic issues, and keeping updated with relevant technological advancements.
Level 1: Emerging
At an emerging level, you are learning to utilize systems and tools efficiently, you're beginning to understand basic tech terms and frequently need guidance to navigate technical challenges as a frontline worker.
Level 2: Proficient
At a proficient level you are able to confidently navigate and utilize various technical tools and systems relevant to your role as a Frontline Worker, demonstrating a solid understanding of technology.
Level 3: Advanced
At an advanced level, you are proficient in utilizing various technical tools and platforms to enhance Frontline Worker productivity and efficiency, demonstrating a deep understanding of technological applications in the workplace.
