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Mental Health Literacy

Mental Health Literacy is the understanding and recognition of mental health issues within the workplace setting. It combines knowledge about common disorders, the skills to respond and support those affected, and the behaviors that promote a positive and inclusive work environment. This capability results in improved wellbeing, productivity, and safety in the workplace.

Level 1: Emerging

At a foundational level you are aware that mental health issues can affect your colleagues and yourself at work. You recognize some common signs of distress and know where to direct someone for support or help. By doing this, you help foster a safer, more considerate workplace for everyone.

Level 2: Proficient

At a developing level you are able to recognize common signs of mental health issues and know where to direct someone for help within your workplace. You are beginning to talk openly about mental health and understand how your actions can affect others’ wellbeing. This helps create a more open and supportive work environment.

Level 3: Advanced

At a proficient level you are able to recognize common signs of mental health concerns in colleagues and respond with empathy and discretion. You use your knowledge to support team members, encourage open conversations, and guide them towards appropriate resources. Your actions contribute to a safer and more supportive workplace environment.

Where is this capability used?